STANDARD TERMS AND CONDITIONS OF SALE
Terms and Conditions
Introduction
Welcome to Psych Clinics , your trusted partner in mental health care. By accessing our website or using our services, including booking appointments and making payments, you agree to be bound by the following Terms and Conditions. Please read them carefully.
Services Offered
Psych Clinics provides professional psychotherapy services, including individual therapy, group therapy, and online consultations. We also offer online payment options for ease of scheduling and billing.
Appointment Booking and Cancellations
- Booking Appointments: Appointments can be scheduled via our online booking system. Once booked, you will receive a confirmation email with the appointment details.
- Cancellation Policy: Cancellations must be made at least 24 hours before your scheduled appointment to avoid being charged the full session fee.
- Late Arrivals: Please ensure you arrive on time for your session. Late arrivals may have their session time shortened, and the full session fee will still apply.
Online Payment
- Payment Methods: Payments for sessions can be made securely through our online payment gateway. We accept major credit and debit cards, as well as other payment methods available through our platform.
- Payment Confirmation: Once your payment is processed, you will receive a confirmation email and receipt for your records.
- Refunds and Disputes: Payments are non-refundable once the session has occurred. If you encounter any issues with payments or have disputes, please contact our support team for assistance.
Confidentiality and Privacy
- Confidentiality: We are committed to maintaining the confidentiality of your personal and medical information. All patient information is handled in compliance with applicable privacy laws.
- Data Security: Our website uses encryption and secure payment systems to protect your personal and payment details. However, please be aware that no system is 100% secure.
Responsibility for Health and Wellness
- Therapy Sessions: Our therapists are qualified professionals, but the results of therapy can vary. You are encouraged to actively participate in the process and communicate openly during sessions.
- Emergencies: If you are experiencing a mental health emergency or crisis, please seek immediate assistance from a local emergency service or call emergency hotlines.
Limitation of Liability
While we take every effort to ensure the quality and safety of our services, Psych Clinics is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
User Conduct
You agree not to use our services for any unlawful or prohibited activities, including but not limited to:
- Fraudulent activity
- Harassment or abuse of any kind
- Violating privacy rights
Modifications to the Terms
Psych Clinics reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
Contact Information
If you have any questions or concerns about our Terms and Conditions, or if you need assistance with your appointment or payment, please contact us at:
- Email: psychclinicscairo@gmail.com
- Phone: +20 111 617 4490
- Address: 13 El-Nasr road Heliopolis
Feel free to adapt this content to fit the specific services and policies of your clinic.